Connect! by Dale Carnegie && Associates

Author:Dale Carnegie && Associates
Language: eng
Format: epub
Publisher: G&D Media

When expressing positive feedback:

Be sincere, not manipulative

Be specific to provide meaning

Be brief for the sake of clarity

Be quiet when you’re finished to allow the recipient to accept it

As we mentioned in another book in this series, Lead!, there are six levels of positive feedback, which we sometimes call praise. Praise is a “polite expression of admiration.” Positive feedback lets someone know what they are doing right—those things we want to ensure that they keep doing—even as they change other behaviors. Praise and feedback help your followers grow and flourish, as long as they perceive it as being sincere and specific to them.

The six levels range from giving feedback about things that are impersonal to those that are very personal.

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